Returns & Exchanges
At Wild Soul Co., we want you to love your free-spirited finds, but if a piece doesn't perfectly fit your journey, we offer returns within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip to ensure our team can identify your order quickly.
Ship It Back
Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Await Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing