Frequently Asked Questions
Everything you need to know about your Wild Soul experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate unique pieces, we recommend checking the specific measurements provided for each garment to ensure the perfect fit.
Do you ship internationally?
Yes, Wild Soul Co. ships worldwide! International shipping rates and delivery times vary by destination and are calculated at the final stage of checkout.
Are your materials sustainably sourced?
We are committed to ethical fashion. We prioritize working with manufacturers who use organic cotton, recycled fabrics, and fair-trade practices whenever possible.
Can I change or cancel my order after it's placed?
Because we process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.